HOW IT WORKS
If you have any questions regarding ordering, catering, or special events, please don’t hesitate to contact us.
Ordering
- All orders require a 12-person minimum, unless otherwise noted.
- All drop-off catering orders must be received by 2pm, for the following day. After 2pm, menu availability, and time slots, are limited and cannot be guaranteed.
- Menu variations may occur due to product availability.
- When ordering you will be prompted to either login if you have an account or skip login. You do not need an account to place an order, but accounts can be beneficial in that they help you to check out faster in the future by saving your information.
- If you have any questions regarding your order or the ordering process, please don’t hesitate to contact us at orders@philadelphiaboxlunch.com or give us a call at 215-871-0553.
Delivery
- Delivery Times & Expectations: We cannot guarantee deliveries at exact times. Your order will be delivered within a 30-minute window of your requested delivery time (15 minutes before and after the requested time). Each delivery & setup is $13 minimum, prior to 3:00pm on weekdays. Deliveries outside of Philadelphia area are $25. Cleanup is not a part of this service. Each delivery comes with all of your necessary paper goods including plates, cutlery, napkins & cups.
- Holidays & Exceptions: Although our kitchens are closed on major holidays, we can make delivery exceptions given proper notice. If you would like a holiday delivery, please call us at 215-871-0577.
- Delivery Fees: You will see a line for your subtotal as well as your delivery fee. Please note that delivery fees are a flat rate of $20 for those within Philadelphia County zip codes and $30 for those outside. If you have an applicable coupon code, you can enter it now under your order details.
- Cancellation Policy: Philadelphia Box Lunch has a 12 hour cancellation policy for drop-off catering. Any order cancelled after that time will be billed for the full amount.
Catering & Events
Let Philadelphia Box Lunch cater your next event! Philadelphia Box Lunch has got you covered, from our Homemade Tuna Salad Brown Bag lunch to our Italian Market gourmet sandwich box, we have everything you need to feed your crowd no matter the dietary restrictions or the occasion. Contact us for your next corporate event, conference, fundraiser or party! Corporate accounts are available.